PRIVACY POLICY
a) Purpose and Scope of Collection
The primary data collection on the website includes: full name, email, phone number, and customer address in the contact section. This is the information that we require members to provide mandatorily when submitting information for consultation or wishing to purchase products, and for us to contact and reconfirm with customers on the website to ensure the rights of consumers. Members will be solely responsible for the security and retention of all service usage activities under the information they provide and their email inboxes. In addition, members are responsible for promptly notifying our website of any unauthorized use, abuse, security breaches, or third-party registration name and password retention so that appropriate solutions can be taken.
b) Scope of Information Use
We use the information provided by members to:
- Contact and confirm orders and deliver goods to members upon receiving requests from members;
- Provide product information to customers if requested by customers;
- Send marketing and promotional emails about goods sold by us;
- Send notifications about activities on the website;
- Contact and resolve issues with users in special cases;
- Not use users’ personal information for purposes other than order confirmation and transaction-related contact.
– When required by judicial authorities, including: the People’s Procuracy, courts, and police investigation agencies related to certain legal violations by customers.
c) Information Storage Period;
Members’ personal data will be stored until there is a request from the administrator to delete it. Otherwise, in all cases, members’ personal information will be securely stored on our servers.
d) Individuals or Organizations That May Have Access to That Information
The parties who may have access to customers’ personal information fall into one of the following categories:
– Company employees
– Partners who have signed contracts to perform part of the Company’s services. These partners will receive information according to the contractual agreement (which may be part or all of the information depending on the contract terms) to support users in using the services provided by the Company.
đ) Address of the Information Collection and Management Unit, Including Contact Methods for Consumers to Inquire About Information Collection and Processing Activities Related to Their Individuals;
MIG Co., Ltd.
Head Office: 691 Nguyen Thi Dinh Street, Cat Lai Ward, Thu Duc City, Ho Chi Minh City
Hotline: 093 77 55 800
Email: info@migco.vn
Website: Migco.vn
e) Methods and Tools for Consumers to Access and Edit Their Personal Data on the E-commerce System of the Information Collection Unit.
Members have the right to self-check, update, adjust, or cancel their personal information by contacting the website administrator to do so. Members have the right to send complaints about information security content and request to contact the website administrator. Upon receiving this feedback, we will reconfirm the information, and if the feedback is accurate, depending on the severity, we will take timely action.
f) Mechanism for Receiving and Resolving Consumer Complaints Related to Personal Information Being Used for Wrong Purposes or Beyond the Notified Scope.
Members’ personal information is committed to absolute confidentiality in accordance with the personal information protection policy. The collection and use of each member’s information will only be carried out with the consent of that customer, except as otherwise provided by law.
We will not use, transfer, provide, or disclose any third party about members’ personal information without the member’s consent.
In the event that the information storage server is attacked by a hacker leading to the loss of members’ personal data, we will be responsible for notifying the investigating authorities in a timely manner and informing the members.
Absolute security of all online transaction information of members, including digitized accounting invoices and documents.
The management board requires individuals when registering/purchasing goods to provide complete and relevant personal information such as: Full name, contact address, email, phone number, etc., and to be responsible for the legality of this information. The management board is not responsible for and will not resolve any complaints related to the rights of that member if it is found that all personal information provided by that member during the initial registration is inaccurate.
